Returns & Exchanges
At Ridgeau, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing